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Customers and case studies

The biggest companies are using Waitwhile to drive growth, enhance efficiency and improve customer experiences.

Popular case studies

Queue management
Student communications
Analytics
Penn Engineering Online streamlines student support with Waitwhile
Waitwhile simplifies virtual office hours across 22 courses, giving students real-time updates and TAs better visibility.

Queue management
Customer communication
Waitwhile elevates the customer experience at Best Buy Canada
Best Buy uses Waitwhile for queue management and curbside pickup at 169 retail locations across Canada.

Queue management
Appointment scheduling
Customer insights
Waitwhile helps Louis Vuitton create luxury check-in experiences
Louis Vuitton has been relying on Waitwhile to deliver exceptional customer experiences in their global retail spaces since 2017.

More happy customers

Queue management
Appointment scheduling
Jovia Financial
See how Jovia Financial Credit Union cut wait times and elevated member experiences across their branches with Waitwhile.

Queue management
Customer insights
Appointment scheduling
Applebee's
Apple American Group is the largest Applebee's franchisee, operating 441 restaurants across 23 states.

Communication
Analytics
Automation
Hartford Healthcare
Hartford HealthCare hospitals use Waitwhile as a communication platform to provide surgery updates to concerned family and friends.

Queue management
Appointment scheduling
Communication
Gojek
See how Gojek manages office operations with virtual queues and appointment booking, and leverages Waitwhile analytics to make improvements to employee productivity.

Appointment scheduling
Customer insights
Queue Management
Oklahoma State University
OSU-OKC used Waitwhile to revamp appointment scheduling and walk-in procedures, achieving a 99.9% student satisfaction rate.

Queue management
Customer insights
US Air Force
The US Air Force needed a more efficient way for service members to line up for routine appointments.

Customer insights
Queue management
Summit
NYC’s immersive four-story installation SUMMIT One Vanderbilt uses Waitwhile to seamlessly manage ridership on the world’s largest glass floor elevator.

Customer insights
Queue management
SKAPS
See how this manufacturing leader digitally transformed shipment management and communication with truck drivers.