Just released: The State of Waiting in Line 2025. Get your copy here.

Queue management for financial services

Create richer experiences at your physical locations with a single app to manage virtual waitlists, reduce wait times, schedule appointments, send SMS notifications, and more.

4.9/5 on G2.com

Say hello to a waitlist without the wait

Get rid of physical lines and crowded waiting areas

Let customers join a virtual waitlist with accurate, AI-powered wait times – and then wait from anywhere. They’ll get regular updates and Waitwhile will notify them when it’s their turn.

Make it easy to schedule and manage appointments

Customers can book appointments for any service from any device. Waitwhile automatically updates your calendar, messages customers, and keeps you up-to-date.

Give customers the flexibility to schedule an appointment in advance or join a waitlist in real-time. Waitwhile will merge walk-ins and appointments into one queue, making the wait fair for everyone.

Make financial services personal

Let every customer feel like a VIP with customizable 2-way messaging, personalized check-in experiences, and more. Waitwhile stores customer data so you never forget a detail or preference.

Get operational analytics for every location

Craft the perfect customer flow with easy-to-understand performance data. With Waitwhile, get the big picture or zoom in to see when you're busiest, learn which services are in-demand, get employee productivity metrics, and more. Spot key trends across any number of locations or customers.

Works with the other apps your business uses

Waitwhile lets you connect your waitlist with your CRM, POS, Calendar, Ticket Manager, Slack channel, Website, App... you name it.

[“We love Waitwhile. It’s a great product, making our life easy. It has given us the freedom to communicate with drivers via SMS and process drivers in less time.” Nayan Vyas Shipping & ERP Manager, SKAPS Industries

["Waitwhile has been invaluable for helping us manage lines during peak season and year-round." Charles Johnson Global Project Manager, Louis Vuitton

["We've saved over 3 million customers, queued through Waitwhile, more than 140,000 days of waiting in line. It's been seamless." Cliff Stefanuk Product Owner, Best Buy

["Waitwhile just works. It’s reliable and very easy for staff to pick up on their own." Gil Brucken Manager, Restaurant Technology Flynn Restaurant Group

["Waitwhile is serving our mission to relieve pain and increase humanity via increased performance, data for continuous improvement, and allowing our customer to ‘own’ their journey." Dar Yasseri MS, CHE, CHIA Vice President Student Experience, OSU-OKC

Whatever your business, we can help

Turn the wait into a competitive advantage