Just released: The State of Waiting in Line 2025. Get your copy here.

Restaurant waiting time app and reservation system

Create a waiting experience as excellent as your restaurant's dining experience. Reduce wait times, manage walk-ins and reservations, and notify guests by SMS.

Say hello to a waitlist without the wait

Make it easy for restaurant guests to join a waitlist remotely

Save your FOH staff and customers time by allowing guests to join a virtual waitlist on any device. Or, easily set up a kiosk so diners can sign in at the door using a tablet.

Allow diners to do what they like while waiting

Restaurant guests can wait from anywhere, eliminating crowding outside, by your host stand, or at the bar. They’ll get an alert when their table is ready.

Streamline your table management with automation

Give your busy staff the ability to multitask by automating all aspects of queue management. If there’s a last-minute cancellation or someone is running late, Waitwhile will make sure everything continues to flow smoothly.

Merge walk-ins and reservations into one easy-to-manage line

Eliminate the headache of managing multiple lines. Waitwhile’s powerful queue management system automatically syncs walk-ins and bookings into one stream in real time.

Get more restaurant reviews and actionable business data

Identify and solve operational roadblocks with easy-to-use analytics. See average wait times, when your restaurant is busiest, which employees are fastest, and more. Automate post-visit communications to thank patients and gather feedback.

Works with the other apps your business uses

Waitwhile lets you connect your waitlist with your CRM, POS, Calendar, Ticket Manager, Slack channel, Website, App... you name it.

“We love Waitwhile. It’s a great product, making our life easy. It has given us the freedom to communicate with drivers via SMS and process drivers in less time.”
Nayan Vyas
Shipping & ERP Manager, SKAPS Industries

"Waitwhile has been invaluable for helping us manage lines during peak season and year round."
Charles Johnson
Global Project Manager, Louis Vuitton

"We've saved over 3 million customers, queued through Waitwhile, more than 140,000 days of waiting in line. It's been seamless."
Cliff Stefanuk
Product Owner, Best Buy

"Waitwhile just works. It’s reliable and very easy for staff to pick up on their own."
Gil Brucken
Manager, Restaurant Technology Flynn Restaurant Group

"Waitwhile is serving our mission to relieve pain and increase humanity via increased performance, data for continuous improvement, and allowing our customer to ‘own’ their journey."
Dar Yasseri MS, CHE, CHIA
Vice President Student Experience, OSU-OKC

Whatever your business, we can help

Turn the wait into a competitive advantage