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Appointment scheduling and waitlist app for veterinary hospitals

Improve patient flow and satisfaction by letting pet parents schedule appointments online, wait from anywhere, and get notified when it’s their turn.

4.9/5 on G2.com

Say hello to a waitlist without the wait

Make it easy for patients to wait from anywhere

Instead of stressing pets out in a crowded lobby, owners can check in from home via your website, or from a tablet or QR code in your lobby without needing to wait for a staff member. Handle walk-ins and appointments together with ease.

Decrease the number of patients in your lobby

Let pet owners take patients for a walk around the block or wait in the comfort of their cars instead of in a crowded lobby. They’ll get a text to let them know when it’s their turn.

Better communication, happier clients

Your staff will be able to use 2-way messaging to keep pet owners in the loop before, during, and after their appointment. Get important paperwork filled out in advance, thank clients for coming in, or request a review to build your reputation.

Merge vet clinic appointments and walk-ins into one queue

Help staff get a more accurate picture of their day – even as it changes. Waitwhile’s powerful queue management system automatically syncs all appointment types into one stream in real time, while delivering accurate, AI-powered wait times.

Optimize vet clinic operations and improve client satisfaction

Learn about your clinic’s average wait times and see patterns such as which days are busiest, and which staff have the most patients. Use easy-to-understand analytics to improve operations and run more efficiently.

Works with the other apps your business uses

Waitwhile lets you connect your waitlist with your CRM, POS, Calendar, Ticket Manager, Slack channel, Website, App... you name it.

[“We love Waitwhile. It’s a great product, making our life easy. It has given us the freedom to communicate with drivers via SMS and process drivers in less time.” Nayan Vyas Shipping & ERP Manager, SKAPS Industries

["Waitwhile has been invaluable for helping us manage lines during peak season and year round." Charles Johnson Global Project Manager, Louis Vuitton

["We've saved over 3 million customers, queued through Waitwhile, more than 140,000 days of waiting in line. It's been seamless." Cliff Stefanuk Product Owner, Best Buy

["Waitwhile just works. It’s reliable and very easy for staff to pick up on their own." Gil Brucken Manager, Restaurant Technology Flynn Restaurant Group

["Waitwhile is serving our mission to relieve pain and increase humanity via increased performance, data for continuous improvement, and allowing our customer to ‘own’ their journey." Dar Yasseri MS, CHE, CHIA Vice President Student Experience, OSU-OKC